BrownGreer’s experience spans a broad spectrum of industries and includes some of the most significant multiple claims matters in history. We handle various claims processes involving hundreds, thousands or even several millions of claimants in multi-million or multi-billion dollar programs. We pride ourselves in effectively performing the claims process with the best client service possible, while resolving cases in record time. Our firm handles complex claims administration programs in a variety of industry contexts, including consumer products, food and beverage, financial services, pharmaceuticals and medical devices, as well as retail. This gives us the unique ability to offer a wide variety of services to legal firms that are looking for innovative solutions in class action litigation.
Our talented team of professionals is unmatched in the industry. We are attorneys, analysts, software programmers, database architects, communication center specialists, and claims reviewers devoted to providing creative solutions that surpass our clients’ expectations and deliver exceptional results.
We approach each program with a full appreciation of its specific and complex requirements. We utilize seasoned team trainers to deploy trainings for employees on each program, implement rigorous software assessments throughout the development and implementation of a program, conduct reviewer competency training in a simulated processing environment, develop plain language FAQs and informational materials, and assess program quality through the application of discrepancy metrics and fraud detection teams.
Through our high-level work and attentional to detail, we have positioned ourselves as one of the most knowledgeable and comprehensive claims administrators in the industry. BrownGreer's claims administration services have been referred to by our clients as the "gold standard". Whether we are administering a voluntary settlement reached between parties or a class action settlement approved and ordered by a Court, our experience as lawyers and claims administrators combines practical and efficient claims processing. We continue to attract the most talented and innovative professionals in the industry who align with our mission of advocating for the solution in each program we administer.