As the Development Manager, Tiffany coordinates and supports BrownGreer’s strategic initiatives in business development, product design and implementation, and client relations. Working closely with firm leadership, she facilitates continuous improvement of processes to ensure the highest level of client satisfaction. In addition, Tiffany oversees all client engagement procedures, including the development of marketing materials, events, and branding channels.
Prior to serving as the Development Manager, Tiffany was BrownGreer’s Communication Center Director. In that role, she increased efficiency and accuracy in project communications through the implementation of best practices in call handling and customer service, while leveraging technology to provide intuitive communication channels. She also developed extensive experience successfully working with clients and vendors to provide status updates, resolve claimant inquiries, and develop project-specific communication plans.
In her free time, Tiffany volunteers as a coach for a local competitive cheerleading team. She also oversees the Student Relations and Communications/Social Media committees as the Co-Vice President of the Richmond chapter of the Sweet Briar College Alumnae Club.