Photo of Tiffany Norwood

(804) 782-4547

As the Development Manager, Tiffany coordinates and supports BrownGreer’s strategic initiatives in business development, product design and implementation, and client relations. Working closely with firm leadership, she facilitates continuous improvement of processes to ensure the highest level of client satisfaction. In addition, Tiffany oversees all client engagement procedures, including the development of marketing materials, events, and branding channels.

Prior to serving as the Development Manager, Tiffany was BrownGreer’s Communication Center Director. In that role, she increased efficiency and accuracy in project communications through the implementation of best practices in call handling and customer service, while leveraging technology to provide intuitive communication channels. She also developed extensive experience successfully working with clients and vendors to provide status updates, resolve claimant inquiries, and develop project-specific communication plans.

In her free time, Tiffany volunteers as a coach for a local competitive cheerleading team. She also oversees the Student Relations and Communications/Social Media committees as the Co-Vice President of the Richmond chapter of the Sweet Briar College Alumnae Club.


Education & Honors

  • University of Phoenix, M.Ed., 2007
  • Sweet Briar College, Sweet Briar, Virginia, B.A., Psychology, 2003

Certifications

  • Certified Associate in Project Management (CAPM)

BrownGreer's team of attorneys, analysts, programmers, and reviewers leads the industry in claims administration, settlement administration, and data management solutions. A settlement administrator distinguished by its talent, innovation, and cutting edge technologies, BrownGreer designs and implements complex mass claims processes that can involve millions of claimants and billions of dollars in settlement funds.

BrownGreer PLC
250 Rocketts Way
Richmond, VA 23231
804.521.7200
information@browngreer.com

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