Photo of Tiffany Norwood

Tiffany joined BrownGreer in 2010 and has supported the firm in various roles including Claims Reviewer, Analyst, Communications Center Director, and Business Development Manager. Tiffany is responsible for directing teams of attorneys, analysts, and claims reviewers in the successful administration of settlement programs. Tiffany collaborates with the firm’s programmers, attorneys, analysts, and claims reviewers to deliver tailored services and solutions that address client needs from project initiation to closure. Her primary responsibilities include program design and work flow mapping, with a focus on the claimant and client experience.

As a Project Manager, Tiffany draws upon her depth of experience in settlement program administration, marketing and client relations to effectively design and support the administration of all forms of settlement programs. Her unique expertise in marketing strategies, including Search Engine Optimization (SEO), social media, and advertising provides clients with program solutions that address the ever-changing media landscape.


Education & Honors

  • University of Phoenix, M.Ed., 2007
  • Sweet Briar College, Sweet Briar, Virginia, B.A., Psychology, 2003

Certifications

  • Certified Associate in Project Management (CAPM)

BrownGreer's team of attorneys, analysts, programmers, and reviewers leads the industry in claims administration, settlement administration, and data management solutions. A settlement administrator distinguished by its talent, innovation, and cutting edge technologies, BrownGreer designs and implements complex mass claims processes that can involve millions of claimants and billions of dollars in settlement funds.

BrownGreer PLC
250 Rocketts Way
Richmond, VA 23231
804.521.7200

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